ManagedPAY

Positioned within the ever-expanding sphere of workforce management solutions, ManagedPAY stands as an innovator, anchored by the fundamental principles of three Ps—people, process and product. These pillars, far from just buzzwords, serve as the cornerstone of ManagedPAY’s success in delivering solutions to the unique needs of businesses across diverse industries.

At the outset, ManagedPAY distinguishes itself with a meticulous approach to client engagement. By delving into the intricacies of each client’s challenges—be it managing the nuances of onboarding, streamlining offboarding or enhancing performance evaluations— the firm ensures that its strategies are effective and perfectly tailored to its client’s requirements.

The second ‘P’ comes into play with understanding the nuances of a client’s existing processes. ManagedPAY’s team deciphers the distinct workflows, procedures and performance evaluation systems that clients employ.

The third and final ‘P’ in ManagedPAY’s approach involves leveraging its advanced platform to streamline and consolidate all aspects of HR management. This innovative product-centric approach aims to wrap up the complexities of people management and process optimization into one centralized location. The resulting benefits are multiple, ranging from heightened efficiency to the facilitation of collaboration, ultimately offering clients a comprehensive solution for their HR and workforce management needs.

In line with its tripartite methodology, ManagedPAY provides a comprehensive suite of services designed to cater to the multifaceted demands of modern businesses. Its portfolio spans payroll administration, human capital management (HCM), human resources, risk management, employee benefits, and insurance services, positioning ManagedPAY as a vanguard of innovation and operational excellence in the PEO and HRO sector.

“We prioritize understanding our clients’ current practices and pain points to offer tailored solutions that streamline processes and drive meaningful change,” says Carolyn Spoletini, COO and chief compliance officer of ManagedPAY.

Leveraging advanced cloud-based technology and a wealth of expertise, the firm empowers businesses to traverse complex regulatory environments with ease. Its solutions, specializing in key operational areas—tax compliance, benefits administration, workers’ compensation, and 401(k) plans—enable firms to enhance efficiency and maintain competitive agility.

In addition, ManagedPAY’s attention to detail in benefit administration services ensures strict compliance with the Affordable Care Act (ACA) and provides businesses with tools for managing employee benefit plans efficiently.

What distinguishes ManagedPAY is not just its comprehensive suite of services but its focus on client success. Through personalized onboarding, on-site visits, and a single point of contact for multifaceted support, ManagedPAY ensures businesses receive tailored solutions that exceed expectations. This client-centric approach is further backed by a benefits help desk, offering live, immediate assistance, highlighting ManagedPAY’s dedication to seamless service and client satisfaction.

Since its establishment, ManagedPAY has been instrumental in supporting clients across a broad spectrum of industries, spanning from technology and professional services to financial services, property management, healthcare, legal and non-profit sectors, among others. Through their platform, ManagedPAY can support businesses in 48 states.

A testament to its impact is the transformation of a large transportation company, previously hampered by outdated paper processes and regulatory challenges. The company was grappling with outdated paper filing systems amid the complexities of DOT and non-DOT drug testing requirements, compounded by the necessity to undergo an NTA audit.

We prioritize understanding our clients’ current practices and pain points to offer tailored solutions that streamline processes and drive meaningful change

ManagedPAY identified incomplete I-9 forms, unauthorized documents in employee files, and compliance discrepancies. In response, a comprehensive transformation was initiated, transitioning to electronic solutions. This encompassed digitizing records, refining safety protocols and ensuring compliance. The result was a seamless transition from paper-based inefficiencies to a fully electronic system, complete with benefits offerings and streamlined employee records, underscoring ManagedPAY’s ability to navigate industry-specific challenges with finesse.

A major driving force behind successes like this for the firm is its tightly-knit team. Each team member is cross-trained to ensure smooth operations and uninterrupted client support. Employing a diverse composition, including individuals from multicultural and multilingual backgrounds, ManagedPAY leverages its team’s rich diversity to offer inclusive and comprehensive solutions.

In terms of compliance management, ManagedPAY leaves no room for error. It maintains a close partnership with its platform provider, isolved, maintaining alignment with state-specific regulations and prompt resolution of any discrepancies. Furthermore, the firm’s close collaboration with legal counsel and access to various HR platforms empowers its team to provide accurate guidance to clients. Regular newsletters and alerts serve as additional layers of protection to keep clients informed and prepared for regulatory changes.

“Whether it’s across the city or state lines, we’re here to support our clients through every step of their journey,” says Ana Pineda, HR client manager of ManagedPAY.

In essence, ManagedPAY’s blend of technological prowess, client-centricity and adaptability positions it as a leader that provides concrete and effective solutions for businesses seeking optimal workforce management outcomes. Charting its course forward, the firm remains dedicated to enhancing its solutions and delivering them through collaborative, educational and innovative means so clients can focus on their people and profitability.