SmartSearch

In today's cut-throat business environment, recruiting the best talent gives organizations a competitive advantage. It is a continuous process where HR departments are always scrambling to find the most suitable talent to fill the vacant positions. In their quest to identify and hire more qualified and experienced employees, organizations have to wade through vast numbers of applicants. Often, they miss out on an appropriate candidate due to hasty decisions and manual processes, which can hamper their efficiency to a large extent. This is where California-based company SmartSearch takes center stage with its SaaS-based innovative talent acquisition system that makes hiring seamless for organizations.

SmartSearch offers an online database that centralizes sourcing, recruiting, applicant tracking, and hiring activities, making the entire process streamlined for organizations. The system comes in two versions—staffing and corporate version— that allows organizations to choose the solution that fits their bill. “Our staffing system is not just about closing the sales, instead we emphasize on establishing effective communication with the candidates,” says LJ Morris, President, and CTO, at SmartSearch. SmartSearch creates a customized and user-friendly work environment that automates and tracks several different tasks in the hiring process, such as scheduling bulk text messages, posting job requirements on job portals, and others, allowing organizations to communicate efficiently with the candidates.

SmartSearch also leverages AI-based tools to help organizations make smart staffing decisions. For instance, SmartSearch’s AI logic compares all the candidates that apply for an open position and suggests the list of most suitable candidates, enabling recruiters to choose the best candidate without wading through hundreds of resumes. On the other hand, SmartSearch offers robust reporting on recruiting activity, analytics, and metrics to help corporate organizations stay on top of regulatory compliance and efficiently drive process improvements.

Our staffing system is not just about closing the sales, instead we emphasize on establishing effective communication with the candidates

One of the most distinguishable factors for SmartSearch is the client success department that has dedicated resources to oversee client relationships, ensuring a smooth recruitment journey for them. These resources help organizations get the best of company’s system without upselling them anything. “One of the cornerstones of our philosophy as a business is that we treat our clients more as partners rather than clients, allowing them to experience the maximum ROI,” asserts Morris. More importantly, SmartSearch follows a client-driven development process where the company takes cognizance of client suggestions before adding any feature or updating its system. “Our VP of development reads every single client suggestion, which gets thoroughly reviewed, and discussed. So, our product is continually evolving in a way that our clients need,” says Morris.

Established in 1986, SmartSearch has been a leader in the recruitment arena by pioneering several features and solutions according to its clients’ requirements. Morris shares a customer success story where a client wanted a carrier site to handle their worldwide application process. Having operations in more than ten countries across continents, the client had separate entities to run talent acquisition operations. SmartSearch helped them build a comprehensive multi-lingual carrier site. On top of that, SmartSearchalso helped centralize data and recruiting efforts across all the locations for robust reporting.

At present, the company has its own server centers and is moving to AWS cloud by the end of this year to place its servers closer to the end client. “By moving to AWS cloud, we will be able to penetrate into Europe by managing the GDPR concerns of our European clients,” says Morris. SmartSearch is also planning to launch its AI engine in the first quarter of next year to offer advanced cognitive tools to its clients. Further, the company is also adding many new features to its system, such as an employee self-service portal to complement its existing onboarding portal. “We always integrate innovative system featuresto offer the best solution to our clients that gives them a clear competitive edge over other counterparts,” concludes Morris.