Remote Staff

Remote Staff was founded on the belief that talent has no borders and that every small business deserves access to world-class support. For over 17 years, it has enabled Australian and American SMEs to scale efficiently through offshore staffing solutions that connect them with top-tier professionals from the Philippines.

In today’s competitive labor market, securing skilled talent for specialized roles can be a significant challenge. Remote Staff’s cost-effective solutions give companies access to highly qualified professionals from the Philippines, where talent is abundant and overhead costs are lower. Drawing from a curated network of over 700 professionals, it builds high-performing teams that leverage local expertise and global business acumen to drive impactful results.

Remote Staff goes beyond recruitment by delivering tailored strategies that align with client goals, driving long-term success. It simplifies the entire staffing lifecycle—from sourcing and screening to onboarding and ongoing HR support. Clients work directly with their remote professionals, while Remote Staff handles everything behind the scenes, including payroll, compliance, productivity monitoring and after-hire support.

“We act as the HR partner, enabling clients to focus on working with their remote teams,” says Rica Jankulovski, co-founder and CEO.

With a passion for empowering Filipino professionals, Jankulovski co-founded Remote Staff with her husband, Australian entrepreneur Chris. Together, they set out to connect the Philippines’ highly skilled, English-speaking workforce with global small businesses, creating sustainable remote work opportunities that benefit both talent and employers.

That vision now operates at scale. With more than 300 unique registrations and resumes submitted daily through its proprietary recruitment platform, alongside a robust database of applications, the company streamlines the process of connecting clients with qualified candidates across a broad spectrum of roles, from administration and marketing to legal support and beyond.

A core strength of Remote Staff is its robust after-hire support team, which ensures long-term productivity and alignment. They actively manage performance, resolve communication challenges and address cultural or time-zone differences. Acting as a neutral intermediary, Remote Staff helps maintain strong engagement between clients and remote talent.

On the backend, the after-hire support team leverages advanced monitoring tools to track attendance, work engagement, and address any technical issues. They flag concerns such as extended idle time, connectivity problems, or non-work-related activity like social media use. If staff members are unable to work due to illness or emergencies, they can access a 24/7 local hotline in the Philippines. The support team quickly notifies clients and coordinates resolutions to minimize disruption.

The results speak for themselves. When a client faced challenges managing a complex claims processing workflow, Remote Staff deployed a team of 54 remote professionals, driving consistent performance and enhancing operational efficiency.

In another instance, a security firm struggled to source remote workers for monitoring live video feeds of private properties in Australia, particularly with the need to cover night shifts. Remote Staff swiftly assembled a dedicated team in the Philippines, ensuring reliable 24/7 surveillance and helping the client resolve a critical operational challenge.

It has also supported clients in industries such as architecture and construction by providing experienced professionals for specialized roles such as estimators and project managers.

By delivering customized solutions and continuous support, Remote Staff builds strong client relationships that drive sustained business growth. Its focus on employee retention strengthens this foundation. Through competitive compensation, annual salary reviews, and ongoing professional development, Remote Staff attracts top talent and fosters workforce loyalty, ensuring long-term, productive partnerships.

For small businesses poised for growth, Remote Staff has solidified its position as the ultimate ally, aligning the right talent to drive sustainable success and effortless scalability.