DECEMBER 2022HR TECH OUTLOOK EUROPE9equitable platform of opportunities to reach their full potential. New joiners are encouraged to `dare to be different' and to take ownership of tasks assigned. At FIVE, leaders are always on-the-go, inspired, positive, energized, unafraid of change and ­ in true FIVE-style, fun loving! Mentoring is an essential component of the Leadership Development process."She goes on to say, "My personal leadership style is simply put ­ out of the box! A curated, vibrant approach to Human Resources to ensure the growth and development of future leaders across all departmental levels. I believe in encouraging both ­ creativity and commercial acumen in all Tribe members for a holistic approach to personal progress." She goes on to say, "Communication is key ­ across all levels of seniority, it is the best way to learn, grow, correct errors, ideate and develop professional bonds in the workplace." What makes for a great HR leader in particular? "Be present in the moment, Understand every role, Be cognizant of Commercial Goals, Know your Ultimate Customer in order to best match a candidate to serve that very same customer and last but not least, be hands on ­ in the midst of operations, meetings, events etc. Championing inclusivity and diversity, she says, "A forward thinking mindset, an innovator, a gregarious personality ­ at FIVE, this comes foremost, ahead of time-honored experience. This has enabled FIVE to cultivate a pioneering culture of boundary-breaking winners." Generous incentives (that are linked directly to performance a recent employee survey conducted by Aon Hewitt they discovered the incentive pay-outs at FIVE to be 318% higher than the industry norm) is a leading factor in FIVE's impressive retention rate of 93.72% at FIVE Palm Jumeirah and 91.93 at FIVE Jumeirah Village. Simply put, "FIVE is the Winners' Circle!" she says; as her efforts in providing outstanding HR services in developing a FIVE team that stands head and shoulders above their contemporaries have resulted in Room Revenue growth of 131% this year with brand share in total room revenue generation being an average of 55% average for both hotels. This year, FIVE Palm Jumeirah and FIVE Jumeirah Village have consistently ranked #1 in STR comp-set for RevPAR and FIVE Hotels and Resorts is currently performing 235% higher than its comp-set in terms of TrevPAR. Due to a dedicated drive, FIVE Hotels & Resorts maintained a very impressive occupancy rate for FIVE Palm Jumeirah at 93.40% while FIVE Jumeirah Village has sustained a remarkable 95% occupancy rate bringing the average occupancy between both the hotels to a staggering 94.20%.Dishaa concludes, "One can't be the best-performing hotel group in the market without an adept HR department. I go to every business meeting as the voice of the Tribe to remind everyone just how important the talent and development departments are to our continued success." Communication is key - across all levels of seniority, it is the best way to learn, grow, correct errors, ideate and develop professional bonds in the workplace
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