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Gutknecht Construction

Building an Employer Brand that Lasts

Taylor Feinman

HR Technology Advocate

Building Trust through a People-First Culture

At Gutknecht Construction, our employer brand has never been something we created through marketing. It has been built over more than five decades by the people who show up every day and the way we choose to treat one another. I believe our people come first and every decision we make reflects that. From our field laborers to our executive team, every employee is valued, respected and given the opportunity to grow. That culture is what builds trust and trust is what creates loyalty.

One story that really captures our reputation happened recently when we needed additional laborers. Rather than relying solely on job boards, we reached out to one former employee who had worked with us on our award-winning HartsfieldJackson Atlanta International Airport North and South Terminal Parking Deck Restoration project. Within hours, word had spread throughout his network and by the following morning we had received more than 150 applications. That wasn’t because of an advertising campaign. It was because people remembered what it was like to work at Gutknecht. They trusted the company, they respected our leadership and they wanted to come back or recommend us to others. In today’s hiring market, there is no stronger endorsement than that.

Leading with Respect, Ownership and Trust

Leadership has played the biggest role in building our reputation. One thing I admire most about Gutknecht is that our executives genuinely know our people. They celebrate wins, support employees through difficult times, invest in professional development and lead with humility. Whether someone has been with the company for thirty years or thirty days, they are treated with the same level of respect. That consistency builds an environment where employees know they matter beyond the work they produce.

“Your employer brand isn’t created by your marketing department. It’s created by every interaction your employees have with your company.”

Another unique aspect of our culture is that we are an Employee Stock Ownership Plan (ESOP). Every employee has the opportunity to become an owner in the company. That creates something much deeper than a paycheck. Everyone understands they are contributing to the long-term success of the organization while also investing in their own future. It encourages accountability, teamwork and pride because every project we complete successfully benefits all of us. When people feel ownership, they naturally become more invested in the company’s success and in helping those around them succeed as well.

Creating a Culture that Inspires Employee Advocacy

Referrals have become one of our strongest recruiting strategies because they are rooted in authenticity. People recommend workplaces they believe in. They tell their friends, former coworkers and family members because they know what kind of environment they’re recommending them to. As someone who oversees recruitment and employer branding, I’ve learned that no recruiting campaign will ever outperform employees who genuinely enjoy where they work. Our role is simply to give them something worth talking about.

Building an Authentic Employer Brand from Within

I believe many organizations in the skilled trades focus too heavily on attracting talent instead of retaining it. Employer branding doesn’t begin when someone sees a job posting. It begins with the experience employees have every single day after they’re hired. You can invest in polished videos, career websites and social media campaigns, but if your culture doesn’t match what you’re promoting, people will see through it quickly. Authentic employer branding starts internally. It starts with leadership that listens, opportunities for advancement, a commitment to safety and treating people with dignity and respect. When those pieces are in place, recruitment becomes much easier because your employees become your greatest advocates.

The Future of Employer Branding in the Skilled Trades

Looking ahead, I believe employer branding in the skilled trades will continue shifting toward relationships and transparency. Younger generations want more than competitive wages. They want purpose, mentorship, career growth and leaders they can trust. They also want to work for organizations that embrace innovation while never losing sight of the people performing the work. Construction has always been a relationship-driven industry and I believe that will only become more important.

If I could offer one piece of advice to leaders, it would be this, build a culture worth talking about. Invest in your people before investing in your recruitment campaigns. Celebrate your employees, create opportunities for growth, listen to their ideas and lead with integrity every day. Your employer brand isn’t created by your marketing department. It’s created by every interaction your employees have with your company. When people genuinely feel supported, respected and valued, they stay. Even more importantly, they tell others to come work alongside them. That is the kind of reputation no advertising budget can buy

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.

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