The Gorilla Glue Company

Always Keep Reprioritizing

My leadership approach over the last few years has remained consistent. I start by understanding the business strategy, partnering with leaders to identify what is needed to achieve it, and aligning HR priorities to support those outcomes. From there, I work with my team to focus on the right priorities, deliver on commitments, and stay accountable for results.

What has evolved is my and my team’s ability to continually reprioritize work as new business needs emerge. The workplace is changing faster than ever, and leaders must be flexible enough to adapt without losing focus on what matters most.

I also place a strong emphasis on continuous learning. I encourage my team to engage externally, bring new ideas into the organization, and challenge us to think differently. More recently, that has included a significant focus on AI. My own use of AI, the expectations I have for my team, and the role-modeling we do across the organization have become important parts of how I lead today.

Culture Speaks Loudest

The defining factor in delivering on business strategy is culture and the ways an organization demonstrates that people truly matter.

High-performing organizations invest in their people through accessible leadership, meaningful development opportunities, recognition, appreciation, and genuine care for employees. Those actions speak louder than any statement on a wall.

Cultures can look very different from one organization to another, but organizations with strong, positive cultures consistently create environments where talented people want to join, grow, and stay.

Learning Drives Business Performance

I do not view employee growth and business performance as separate objectives. They are directly connected.

When people are learning, developing new skills, and increasing their impact, the business benefits. When people stop growing, the business will slow down as well.

This connection is even more important in the age of AI. Employees must continually learn new ways of working, solving problems, and creating value with AI. Organizations that invest in employee growth and build a workforce that can adapt and thrive with every new challenge will drive better business performance over time.

Human-AI Balance Matters Most

The most significant trend will be the integration of AI into the workforce and finding the right balance between what humans do best and what technology can do better.

HR will increasingly move beyond managing people processes to designing and enabling a human-plus-AI workforce. That shift will require organizations to rethink work design, workforce planning, and the skills needed for the future.

Every HR function will be impacted, from recruiting and compensation to learning, talent management, and organizational design. While the future model is still taking shape, HR will play a central role in helping organizations and our function navigate this transformation.

Wisdom from Experience

Never stop learning, and stay connected to the world outside your organization.

The pace of change is accelerating, and the jobs of tomorrow will look different from the jobs of today. HR leaders have a responsibility to anticipate what is coming and prepare their organizations to succeed in that future.

My second piece of advice is to become a business expert first and an HR professional second. HR exists to enable business success. The most effective HR leaders understand the business deeply and build people strategies that help achieve business outcomes. If you continue learning, stay curious, and keep the business at the center of your decisions, you can create a meaningful and lasting impact.