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UnDesked is modernizing frontline work environments with a centralized platform that transforms scattered tasks, safety protocols and updates into a unified, high-performance ecosystem. Engineered for deskless environments, the platform empowers HR and operations leaders with real-time communication, visibility, and control by connecting teams to critical workflows. From scheduling and SOPs to training, safety and incident reporting, everything is accessible through an intuitive interface, via mobile devices, kiosks, and digital signage. Desk-based employees start day one with tools such as Outlook or Teams. But frontline workers, who power essential sectors like manufacturing, logistics, energy and construction, retail and hospitality are often left without access to modern systems. Many organizations still rely on clipboards, bulletin boards and disconnected apps. The lack of integration leads to blind spots and breakdowns that compromise team performance. UnDesked fills that gap with a system purpose-built for the fast pace and complexity of frontline environments. “We are designed to be the Office 365 counterpart for frontline workplaces,” says Co-Founder Jeff Fiala. Whether supporting rotating shifts, temp workers, subcontractors or full-time employees, the platform replaces patchwork tools with one cohesive system. Tasks, communication, resource sharing and real-time updates flow through a single interface tailored to the specific needs of each workplace. On a production line, kiosks might deliver how-to videos, SOPs or inventory alerts. In break rooms, they offer access to HR updates, shift swaps or announcements. On job sites or in warehouses, digital signage and text messaging ensure every worker receives critical updates, such as a new safety protocol or an urgent shift change, regardless of their role or access level. The entire system is designed to work in sync. A safety incident, for instance, can instantly trigger a related maintenance task and notify the right teams, eliminating handoffs, improving response time and strengthening accountability across the operation. By streamlining how work is assigned and information flows, UnDesked ensures frontline teams are equipped to contribute as well as remain agile amid shifting operational priorities.
Hiring developers is a serious investment, not to mention a real builder. Getting it wrong can cost time, money and momentum. Companies with substantial resources attract and retain top talent in today’s competitive market. Everyone else, startups, mid-size firms and even some established enterprises, face the challenge of navigating a complex hiring landscape where résumés may be misleading, technical assessments often fall short and recruitment timelines continue to extend. And hiring mistakes are expensive. A mis-hire can cost 30 percent of an employee’s first-year salary, according to the U.S. Department of Labor. Some estimates go much higher into 6 figures per hire once you factor in lost time, missed deadlines and the cost of replacing them. GitRoll shrinks the hiring funnel and sharpens the outcome. Built by developers who’ve been burned by bad hires, GitRoll is an AI-powered talent assessment platform that skips résumés entirely. It aggregates a 150 million strong multi-source talent pool, pulling developer profiles from GitHub, LinkedIn, X, Stack Overflow, Google Scholar, blogs and Crunchbase, enriching each with cross-verified skills, contributions and reputation signals. Then, it zeroes in on what matters most—the code. “Today’s recruiters and hiring managers are stuck using legacy tools in an AI-native world. We’re changing that. Our platform replaces guesswork with a code-first, objective evaluation system so recruiters can focus on finding people who are truly ready to deliver. It’s about bringing clarity, speed and trust into the hiring process,” says Charles Fu, Co-Founder and CEO. The developer compass starts by pointing toward the code. GitRoll evaluates a developer’s repositories wherever their real work lives. It parses every contribution through a black-box assessment, categorizes languages and frameworks, traces patterns across years of commits and analyzes quality line by line. Not just what they touched but how they built it, all with real code. From there, the platform runs each project through a layered evaluation engine. It combines third-party integrated rules from the open-source community with over 2,000 self-hardcoded engineering best practices, curated by GitRoll’s open-source developer team.
The traditional management style of leading by gut instinct and direct oversight may still work well for smaller, co-located teams, where leaders can “read the room” and assess performance through proximity. However, today’s organizations are more complex, global, and asynchronous. Teams span time zones, and AI agents now perform tasks, generate content, and even make decisions under human supervision, yet often remain invisible within legacy reporting structures. In this new landscape, “managing by line of sight” is both outdated and potentially harmful. To lead effectively, companies must adopt a data-centric approach that surfaces insights into both human capacity and AI output, detects burnout early, and enables real-time, intelligence-driven decision-making. With the right data, organizations can lead with clarity, alignment, and impact in a rapidly evolving workforce. This is where Sapience Analytics plays a pivotal role. Sapience provides workforce intelligence that help leaders make informed decisions about workforce capacity and skills planning, site optimization and flexibility, and hybrid and fully remote work. With real-time data, leaders can identify where employees are struggling—whether due to inefficient processes, skill gaps, lack of collaboration, or inadequate tools. Sapience offers the clarity needed to align people, processes, and technology so teams are equipped to thrive in a dynamic environment. “As AI, human talent, and globally distributed teams converge, data becomes the common language. We enable leaders to unlock the full potential of their own data to create smarter, connected, and future-ready organizations,” says Bradley Killinger, CEO. This vision drives SapienceIQ, the SaaS platform central to the company’s strategy. It transforms detailed activity data across teams that can span any location globally across both physical and virtual devices. Collection is just the beginning—the platform integrates with hundreds of enterprise systems via prebuilt plugins and robust API capabilities, connecting effort-based data to broader business context for deeper insights.
Finding the right person for a role can significantly impact a team’s trajectory, but too often, the hiring process stops at filling the vacancy. Titus Talent Strategies takes a broader view, blending AI-powered technology with a relationship-driven approach. Its “high-tech, human-touch” model combines automation for building candidate pipelines with genuine human engagement to deliver faster placements, stronger hires, and lasting team performance. Titus focuses on understanding people, not just positions. Tools like the talent diagnostic assess team dynamics, reveal gaps, and guide long-term, purpose-driven performance. The company delivers end-to-end recruitment services, including executive search, key role hiring, and fractional recruitment, across industries such as construction, legal, and manufacturing. Titus’ proprietary Hire 4 Performance® process focuses on “whole-person hiring,” looking beyond resumes to evaluate cognitive and behavioral strengths, values and motivation, and relevant skills and experience. It replaces traditional job descriptions with outcome-driven “performance profiles” that define success by results, not tasks. The goal is long-term success and the creation of high-performing teams. Beyond talent acquisition, Titus provides optimization services that include consultation, training, and development tools, all tailored to align with each client’s goals. Over 1,100 organizations have benefited, with strong satisfaction and retention. Its 150-person team, spread across 25 states, embodies the same high performance it delivers. From Pain Points to Performance Many clients turn to Titus when a critical gap, like a missing executive, a new department to staff, or a team suffering from high turnover and low productivity, is affecting overall performance. The engagement starts with a talent audit that uncovers the immediate vacancy and any deeper organizational challenges. Jonathan D. Reynolds, CEO and Visionary at Titus, compares the methodology to a doctor visit. If a patient comes in with a swollen knee, the physician would address the urgent problem first and then investigate the cause. Similarly, Titus often begins by filling the critical role while also diagnosing cultural or structural issues that, if unresolved, could lead to future turnover.
Angela Mancuso, Chief Human Resources Officer, AIT Worldwide Logistics
Chris Forando, Global Head of Organization Effectiveness, Learning, and Talent Development CoE, Subway
Rebecca Sha, Attorney in Labor and Employment Group, Phelps Dunbar
Paul Carney, EVP, Chief Human Resources Officer, Carter Bank & Trust
Craig Moreau, PhD, Director, Global Talent Management & Development, Blue Bottle Coffee
AI, Analytics and Frontline Productivity in the Evolving Workplace
Organizations are undergoing rapid transformations, with AI, data analytics, and digital platforms now driving productivity and workforce performance. As companies adapt to new ways of working, leaders are reshaping talent strategies to help teams succeed in dynamic environments. This edition of HR Tech Outlook explores how AI-powered solutions and digital platforms are becoming central to workforce optimization. From enhancing talent acquisition and assessment to modernizing frontline operations, organizations are leveraging technology to connect people, processes, and purpose. At the forefront of this evolution is UnDesked, a platform transforming deskless work environments into connected, high-performance ecosystems. Serving industries such as manufacturing, logistics, energy, retail, and hospitality, UnDesked integrates tasks, safety protocols, updates, and training into a single system, enabling real-time communication, operational visibility, and streamlined workflows. Organizations adopting the platform report faster onboarding, improved safety compliance, and more efficient coordination, demonstrating that digitally empowered frontline teams are essential for operational success. Also featured are insights from Angela Mancuso, Chief Human Resources Officer at AIT Worldwide Logistics, and Craig Moreau, PhD, Director of Global Talent Management and Development at Blue Bottle Coffee. Gambacorta emphasizes the importance of understanding individual strengths and identities to maximize value and contribute to collective intelligence in AI-driven workplaces, while Moreau highlights how aligning performance reviews with brand values unlocks potential and fosters meaningful, performance-driven cultures. Throughout this issue, readers will find actionable strategies for leveraging AI, analytics, and integrated platforms to drive organizational performance and workforce engagement. Whether optimizing talent, aligning HR practices with brand identity, or empowering frontline teams, the message is clear: organizations succeed when people, technology, and purpose come together in harmony. Explore the insights in this edition and take the next step— apply these approaches to your organization’s unique challenges and lead the way in workforce innovation.
