OCTOBER 2019HR TECH OUTLOOK 19All companies in every industry are challenged to define what digital transformation means for their enterprise, and how they will respond and develop strategies for adoption. In the mortgage industry where I operate, it is all about the "digital mortgage." With the widespread coverage and excitement about digital transformation--not to mention the appealing promotion of the benefits and need for digital transformation--who within the enterprise should take the lead for scoping new technologies and workflows and lead adoption throughout the organization?As with all strategic initiatives, digital transformation must be driven from executive management through all functions within the organization. It is not a pure technology project, operations project, or marketing project; digital transformation must be pervasive throughout the organization, with all groups endorsing the strategy, developing an understanding of the changes required, and recognizing the myriad of opportunities digital transformation provides. In the world of digital transformation, every company is a "technology company."Digital transformation is a unique opportunity for Chief Information Officers (CIOs) to demonstrate their role within the enterprise. It also allows them to move to the forefront in partnering with organizational leadership and affiliating with external partners, to achieve the transition supported by digital transformation. The CIO can leverage skills sets developed over the course of their careers and put their imprint on fundamental change to the organization.What equips the CIO to take the organizational leadership needed for digital transformation? Let's review the technical, leadership, and management skills which push the CIO to the forefront of these changes.Thomas KnappTHE CIO'S ROLE IN PROMOTING DIGITAL TRANSFORMATIONThomas Knapp, CIO, Waterstone Mortgage CorporationByCIOInsights
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