MARCH 2024HR TECH OUTLOOK19CXOInsightsIntroduction:In today's rapidly evolving job market, companies face a significant challenge: adapting their hiring and interviewing techniques to meet the expectations of modern job candidates. With the landscape of talent acquisition undergoing dramatic shifts in recent years, it is essential for organizations to ensure that their hiring managers are not trapped in outdated practices.Understanding today's Candidates:The first step in bringing hiring managers along for the journey with Talent Acquisition is to familiarize them with the expectations of today's candidates. It doesn't matter what level or function. Most of this is true for everyone. Job seekers are no longer solely focused on compensation and job security; they WHEN YOU TRAIN HIRING MANAGERS ON THE CHANGING TALENT MARKETPLACE, YOU WINBy Michele Ellner, Talent Acquisition Director, Americas, Clariosseek purpose, growth opportunities, work-life balance, flexibility, and a positive organizational culture.Most importantly, when interviewing with a company, they expect speed, forward momentum, constant communication, and respect for their time. Training sessions with hiring managers need to support these changing mindsets coming from our candidates. Include insights into the shifting priorities and motivations of job seekers in the current job market.Emphasizing the Candidate Experience:Providing an exceptional candidate experience is paramount in attracting and retaining top talent. Recruiters know that their interaction with candidates from the first touchpoint matters. They are setting the stage for long-term engagement. Hiring managers need to join us and recognize that engagement with candidates begins from that first conversation, not from the first day of work. Add that topic to your training: it is crucial to educate managers on the significance of every touchpoint, from initial contact to the final decision. Training sessions should focus on what it means to deliver a positive candidate experience, ensuring candidates feel valued and respected throughout the recruitment process.Navigating Legal Boundaries:Outdated interviewing techniques can inadvertently lead to legal complications. Your hiring managers need to be trained on more than just the topics and questions to avoid. Go one step further as many innocent questions as simple as "What do you like to do in your free time?" or "Did you have a nice weekend?" have a high potential to lead the candidate into territory and topics that you don't want to know. Can you share details of your weekend without mentioning family or religion? Covering the obvious questions to avoid is not enough. It's the not-so-obvious that requires more finesse, awareness, and training. For example, we are all taught (or should be) that interrupting others while they are speaking is rude. We are patient and wait for the proper time to chime into the conversation. However, during an interview, we all need to master the art of interrupting politely. That may be an oxymoron to many: interrupting politely. Train your hiring managers to take control of the interview and practice polite interruptions, "Sorry to interrupt you, Jamie, I really don't need to know about some of these details as they are not related to the job. Michele Ellner
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