MARCH - 2023HR TECH OUTLOOK19Why Change Leaders Should Embrace the Change CurveEven though employees understand the need to change, it still invokes the fear of the unknown in them. Whatever the reason for change and no matter who they are, people will go through a fairly standard set of emotional responses when experiencing it. Even when experiencing positive changes, people will still go through an adjustment period that can cause discomfort. When leaders can identify the pain points of their team and help employees navigate through the curve faster, change can begin to benefit the organization faster as well. After all, organizations must transform to stay competitive and profitable and change is the one constant in life, right? If that's true, then why do 70 percent of all change initiatives fail? Shock & DenialThe change curve begins with shock. As a change is initially announced, employees get stunned, resort to denial, and act disconnected. They hold on tightly to the way things have always been done and as a result, there can be a steep decline in productivity. At this early stage, change leaders need to offer support and reassurance, highlighting the need for the change and how it aligns with the company's vision and supports the overall CXOInsightsEFFECTIVE CHANGE MANAGEMENT Mindy Stone-Szabo, Vice President, Learning & Development/Organizational Effectiveness,Papa Murphy's InternationalBy
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