JANUARY 2023HR TECH OUTLOOK19CXOInsightsA long time has passed since the 80's when organizations focused on the industrial revolution and the beginning of a new digital era, where the role of HR was limited to paying payroll and began to popularize the term `work environment' in the hands of Western companies and in some parts of the old continent. An important issue that had scholars of administration and business adapting the ideal way to include the factors of humanistic theories to the business role. Now, what happens in the middle of 2022 after knowing that it is not the only term to which we should pay attention?For some decades now, we have witnessed how the TEA (Total Environment into Administration) Philosophy once again becomes relevant in the way in which employees' function in their work environment, and we cannot deny that when we feel best, it is when we can be more productive. Sure, this is a mix of many factors. As we already know, it is not only about a healthy environment, but now we are talking about important issues such as leadership, fair pay, a development plan, and emotional salary, among other well-being projects that have emerged over time.This only makes us think that HR is not only the area that is closest to the needs of the employee, consequently with the understanding that these help in turn to achieve the strategic objectives of the organizations guaranteeing guidelines for good management, monitoring, and optimization of company resources. It also forces us to accept that the role of this area must respond quickly to any change so that companies successfully face the new work reality.Today, after the pandemicSome companies continue to rebuild the ravages left by the recent pandemic, just as different countries are watching with concern how the unemployment rate has increased considerably, a situation that deserves much of our interest. However, apart from everything, we must also understand the important milestone that left us in the performance of organizations. In addition, it is that I will not delve into the subject of how it brought us closer to technological solutions, but rather how our organizations had to adapt for this purpose and how they had to learn new ways to face the changes of a new era.I want you to understand that I am not generalizing; some companies undoubtedly had the advantage of being up-to-date in technology and counteracting the low interest of employees in attending the office in person, replacing it with `home office'. My point here is that a pandemic must have come and hit the labor market of those companies that were still living in the 80's thinking `inside the box', to understand that the human factor is the most important thing we have in our organizations. Think about it for a second, without the workforce, customers are left over.Now, finding ourselves in the `post-pandemic era', `the fourth or fifth industrial revolution' or `the era of change' we must think outside the box and delve into those Kerin Medina, Head of Human Resources / HRBP, Grupo TRTByHUMAN RESOURCES, THE KEY TO ANY ORGANIZATIONKerin Medina
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