FEBRUARY 2020HR TECH OUTLOOK8In MyOpinionRaja Ahmad Muzamir Shah, Director, Financial Services and Human Resources, Robert Walters and Faye Walshe, Director of Innovation, Robert Walters [LON: RWA]ByInnovation in HR & RecruitmentThe last few years have seen an explosive amount of growth in the HR and recruitment technology market. In addition to the much larger, well-established tech firms bulking out their HR-related solutions portfolios, we have also witnessed a huge number of new start-ups developing tech within the HR space. These tools offer new solutions using the latest in data & analytics, chatbots, artificial intelligence (AI) and even facial recognition. With this rate of innovation and the plethora of tools available in the market, it can be overwhelming for HR Directors and decision-makers when it comes to considering which tech to adopt to solve their specific challenges. At Robert Walters, our innovation team tracks hundreds of new technologies each year, testing and trialing them to see if they can increase our productivity and give our consultants more time to do what they do best--build human connections and personal relationships. To help our clients bring innovation into their hiring strategies, we regularly share case studies of the technologies we are trialing so they can learn as fast as we do. We are transparent--we let them know what has not worked, as well as what has. Our approach is simple--we trial and test internally and then roll out and share what works to benefit our clients.ATS Market Under AttackWe have seen a significant amount of movement within the Applicant Tracking System (ATS) market, driven by the demand from organizations wanting to consolidate their data and keep it in one place, which in turn is driving up competition between suppliers. Well known providers-such as Oracle--have to make way for newcomers like Workday and even Microsoft Raja Ahmad Muzamir Shah
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